If you have questions about Symantec on your UW owned device, please contact your local IT support, otherwise feel free to open a case with the DoIT Help Desk. Regarding UW-owned devices, if you have IT support, they will likely coordinate the removal of Symantec from your device (do not remove yourself). Note: Please remove Symantec from any personally owned devices. This process will work to uninstall old versions of Symantec as well. If this knowledge base article has not resolved your issue please click here to submit a Self Service Ticket.This document explains how to uninstall Symantec Endpoint Protection 12 (SEP) for UW-Madison Faculty, Staff and Students on OS X. Symantec will notify you once it is completed. Choose which scan you would like and click Run Scan.Ĥ. Once Symantec is open, choose Scan for Threats.ģ. To Open Symantec on a Mac, click the Finder icon on the bottom of your screen and search Symantec under Applications.Ģ. To Open Symantec on a Windows machine, click the Windows Logo on the bottom left hand side.
Below are steps on how to run a scan on your machine.ġ. An active scan will check common areas on your computer and takes approximately 2 to 3 minutes, a Full Scan will check your entire system and can take up to 1 to 2 hours. You have the option to run an active or full scan. Symantec gives the options for users to run scans to detect any malicious activity on your computer. How to Run a Scan on Symantec to Detect Threats You should see a Symantec shield on the top right corner of your screen by the clock. Once it's complete, hit Close & Restart.ĥ. Agree & Install to start the installation.Ĥ. The installation will then begin. Run and Open the Symantec Endpoint Protection Installer to begin installation.ģ. To download and install Symantec please visit /antivirus and download the appropriate installation file for your computer.Ģ. Once you restart, Symantec will be fully installed and your computer is now protected.ġ. Once installation is completed, you will need to restart your computer. Choose Next and follow the installation wizard guide to install.ģ. After downloading and extracting the ZIP file, double click the Symantec Endpoint Protection Installer.app icon to begin the installation. Once the file is downloaded double click the folder and extract the Windows Files.Ģ. To download and install Symantec please visit /antivirus and download the appropriate installation file for your computer. Run a Scan to Detect Threats on your Computer Stevens Institute of Technology has partnered with Symantec to provide comprehensive protection for faculty, staff, and students on personal computers. Symantec Endpoint Protection is an anti-virus software that encompasses virus and malware detection, enhanced firewall, and other security features that will secure your personal machine. Symantec is compatible with both Windows and Mac.
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